The hardest problems are rarely interface problems—they are alignment problems
TriNetX · 2017-Present
At TriNetX — a global healthcare data network at the intersection of clinical research, real-world data, and AI — I've spent 8 years leading a multi-layer design organization and mentoring cross-functional teams across the company.
Beyond leading the team, I remain a working designer: contributing directly to product UI, building interactive prototypes in code, and translating complex healthcare data into clear, usable product experiences for a global clinical research audience. This work has also included building Voice of Customer systems from the ground up, designing an end-to-end AI Behavioral Systems framework, and leading product and brand design system alignment.
Nami Studios · 2001-Present
I founded Nami Studios in 2001 as a hands-on creative and strategic design practice. Over more than two decades, I've built and managed distributed design and development teams — assembling the right mix of talent for each engagement and being fully accountable for the work end-to-end, back to clients.
Client work has spanned Parexel, Swarovski, Hasbro, MIT Media Lab, The Boston Globe, and others — across enterprise platforms, mission-driven organizations, and emerging ventures.
That foundation continues to shape how I work today: I approach every engagement with a builder's mindset — grounded in craft, execution, and a deep understanding of how ideas become real.
